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Customer Testimonials

When we say customers come first, we mean it.

Whether it's residential AC repair or any other HVAC service in the Austin, TX area, we strive to give our customers the best service.

Over 30 years in business has taught us the importance of customer satisfaction, and we pride ourselves on referrals and repeat business. We ask all our customers to rate us on our service, pricing, promptness, efficiency, and quality. Read a few of their comments below, or contact us for a list of references.

On Our Technicians:

“Your staff was very efficient and professional.”

— Peter Neuman

“Very professional and good service.”

— Jeanne Blauvelt

“As always, everyone was courteous and efficient.”

— Bill Thurman

“You should be proud of your employees. They are friendly, courteous, clean, and know what they are doing. A pleasure to have you in our home.”

— Sam Footer

“Your workmen were all courteous and diligent in their tasks. They cleaned up after themselves and did the work quickly and efficiently.”

— Mike Haney

“You have the most courteous workmen I have met in a long time. They gave me a time they would be here and they were here at that time. You were excellent in taking care of us. Should I have future needs, I will certainly call your company. I will recommend you to all my friends.”

— Clifford Beaver

“Recently we purchased a new Trane air conditioner from your company with the help of the City of Austin. We wanted to let you know how very professional your team was. As both of us work long hours, you accommodated us by coming to do the audit after 6 in the evening, which we appreciated. When the crews came to install the unit, your technician took the time to explain what everyone would be doing. The crews were very neat and cleaned up after themselves. Thank you for the professional and courteous job that all your team did. I would recommend your company to a friend.”

— Karen London

On Our Work:

“I am very satisfied and happy with my installation. The workmanship was highly commendable.”

— Walter Hutson

“I was extremely satisfied from start to finish — from the initial visit through the installation. Thank you. Great job!”

— Elizabeth Ling

“An outstanding job! You were helpful, courteous and did a great job.”

— Patricia Presnall

“I felt I had a difficult job and a lot of expectations. You were extremely professional and earned my trust. Every difficulty we encountered was solved quickly and completed satisfactorily.”

— Paul Molanphy

On the Results:

“We were very satisfied with your work and your past performances over the years.”

— Norman Sachse

“ACS always does an A+ job. Your employees are courteous and they treat my property with care.”

— Ben Kuenemann

“You are a terrific company to work with! I appreciate your strive for excellence and superior customer service. It is also wonderful to see employees that have stayed with your company for so long. Familiar faces are great! Thank you!”

— Thomas Cameron

“Great job! We saved $100 on our AC bill last month!”

— Brian and Tabitha Upshaw

“I’ve been very satisfied with all aspects of doing business with AC Specialists for the past 20 years or so.”

— Sara Hartman

“The whole process was extremely smooth, and each company rep was very professional and courteous. Thank you for making my home so comfortable.”

— Carol Nichols

“I wouldn’t consider doing business with anyone else!”

— Gene Francis

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